When a client has a limited budget, the key to ADA compliance is prioritising fixes that reduce the highest liability, impact the most people, and deliver the greatest improvement for the lowest cost. Start with safety-related barriers, address essential access points, and plan the remaining upgrades in phases supported by proper documentation.
Understanding ADA Requirements and Why Prioritisation Matters
The Americans with Disabilities Act (ADA) requires public facilities and businesses to remove barriers that make access difficult for people with disabilities. However, many clients struggle to make every update at once, especially when older buildings, incomplete records, or inconsistent maintenance are involved.
This is why a prioritisation plan becomes essential. It helps you guide your client toward improvements that reduce legal exposure, improve accessibility, and fit their budget. Focusing first on the most meaningful fixes allows facilities to demonstrate good-faith compliance, which the Department of Justice (DOJ) considers during enforcement.
1. Start with High-Risk, High-Liability ADA Violations
Some ADA violations expose your client to immediate legal and safety risks. These should always be the first items you address, even with a limited budget.
Examples include:
- Non-compliant accessible parking: incorrect slope, missing signage, or faded striping
- Steep or unsafe ramps: slope above 1:12, missing handrails, or uneven surfaces
- Inaccessible entrances: heavy doors, narrow doorways, or thresholds too high
- Restroom hazards: missing grab bars, improper clearances, or unsteady fixtures
These issues can prevent individuals from entering the building or create dangerous conditions, making them top priority. Focusing here reduces liability and improves safety immediately.
2. Prioritise Barriers That Affect the Most Users
After addressing the highest-risk violations, look for barriers that impact the greatest number of people. These are often located in high-traffic or essential service areas, such as:
- Main entrances
- Reception or check-in counters
- Public restrooms
- Hallways and primary routes
- Waiting rooms
- Service counters or transaction points
The ADA concept of “program accessibility” emphasises that public areas used most often must be functional for everyone. Correcting these spaces early maximises impact and increases daily accessibility for all visitors.
3. Fix the Low-Cost, High-Impact Items First
Even with a tight budget, your client can make meaningful progress by tackling small, inexpensive adjustments that significantly improve compliance. These are often the easiest wins and create immediate accessibility upgrades.
Examples include:
- Adjusting door pressure using a door pressure gauge to meet ADA force requirements
- Re-striping or repainting accessible parking with correct measurements
- Lowering or raising bathroom accessories such as mirrors, soap dispensers, or paper towels
- Adding or replacing compliant signage
- Correcting minor door gaps using proper measurement tools
- Improving lighting or contrast in circulation areas
These changes don’t require major construction and can be completed quickly. They also show proactive compliance, which can help if a claim or complaint arises.
4. Break Down ADA Improvements Into Phases
A structured, phased approach helps your client stay organised and financially prepared. It also aligns with DOJ guidance on transition plans in cases where immediate full compliance is not possible.
A simple phased plan may look like this:
Phase 1: Immediate Fixes (0–30 days)
High-risk violations, essential access points, and low-cost corrective actions.
Phase 2: Short-Term Improvements (30–90 days)
Public area upgrades, restroom adjustments, and improvements affecting large groups.
Phase 3: Long-Term Projects (3–12 months)
Larger construction-based upgrades such as ramp reconstruction, restroom reconfiguration, or major doorway adjustments.
This structured plan demonstrates responsibility and long-term commitment to accessibility.
5. Use Data to Justify Priorities to Your Client
Clients often want clear reasoning behind why certain ADA items must come first. Supporting your recommendations with objective data builds trust and reduces pushback.
You can strengthen your justification by using:
- Measurement tools (door pressure gauge, gap gauge, slope tools)
- Photo documentation of violations
- Official ADA references (ADA 2010 Standards, DOJ guidance)
- Risk ratings based on safety, frequency, and legal exposure
- Cost estimates for each phase
Transparent, data-backed explanations help your client understand the importance of acting now, even with a limited budget.
6. Document Everything for Legal and Future Planning
Good documentation is essential, especially when budget limitations prevent full compliance. Keeping organized records helps show that your client is making progress and acting in good faith.
Documentation should include:
- Inspection notes and findings
- Date-stamped photos
- Phased improvement plan
- All measurements taken
- Any completed fixes
- Known future upgrade plans
This protects your client if there is ever a complaint or audit and helps you track progress on future visits.
Practical Examples of Prioritisation
Here are real-world examples that show how prioritisation changes depending on facility type:
Small Restaurant
Top priorities: accessible entrance, restroom basics, clear pathways.
Lower priority: dining table heights, décor adjustments.
Medical Office
Top priorities: parking, entrance accessibility, restroom compliance, counter height.
Higher standards apply because patients rely heavily on access.
Retail Store
Top priorities: entrance doors, clear aisles, fitting room access, transaction counters.
These examples help clients understand the logic behind staged improvements.
Inspection Tools That Support Better ADA Prioritisation
To make accurate recommendations, inspectors need tools that measure compliance correctly. Using reliable tools helps avoid guesswork and supports professional judgement.
Common useful tools include:
- Door pressure gauges
- Door gap gauges
- Knee clearance measurement tools
- Slope tools
- Reach range measurement devices
FAQs
1. What ADA fixes should always come first when funds are limited?
Start with safety-related and high-liability issues such as accessible parking, entrance accessibility, and major restroom hazards. These create the greatest legal risk and impact daily visitor access.
2. Are small ADA adjustments really worth doing?
Yes. Low-cost, high-impact fixes, like adjusting door pressure, adding signage, or correcting heights can significantly improve compliance without requiring large investments.
3. How do I explain ADA priorities to a client on a strict budget?
Use clear measurements, photos, and official ADA standards to explain the risks. Showing how some fixes improve safety and reduce liability makes prioritization easier to understand.
4. What happens if a business can only fix a few ADA issues right now?
As long as the business creates a documented plan and shows good-faith progress, it reduces legal exposure. A phased ADA transition plan is acceptable under ADA guidance.
5. How often should ADA priorities be reviewed?
Priorities should be reviewed annually or whenever there are building changes, renovations, or updated ADA standards to ensure ongoing compliance.




